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212020Jun

Covid-19: Latest Store Updates

We’re all in this together

Store Updates and Information

We want to make sure you know what to expect when visiting our store in the coming weeks, as well as how we’re responding to the evolving coronavirus (COVID-19) situation. We are taking extended measures to ensure the safety and wellness of our community, including adjusting store hours, temporary product purchase limit and suspending our in-store self-serve prepared food services.

We are aware of the large amount of information being circulated about the coronavirus (COVID-19). We recommend keeping up with the latest information available on the https://www.exploregov.ky/coronavirus

UPDATE
July 02, 2020.

Reusable Shopping Bags Allowed

You can now bring your reusable shopping bags to Kirk Market once again. So before you head out to do your grocery shop, don’t forget your reusable bag. Get back into the habit and grab it!
 
Note: Our d2W biodegradable plastic bags will be provided at a fee of 5¢ each.
 

UPDATE
June 21, 2020.

No Shopping Restrictions on Last Names

Customers are no longer restricted to shopping on their “surname day” when visiting Kirk Pharmacy.

However, to prevent the spread of the COVID-19 virus, it is still recommended to limit your shopping trips and that only one member of your household attend supermarkets in order to shop for your family. We strongly discourage taking children to the store.

Our operational store hours.⠀

Pharmacy Hours: 8am – 9pm | Monday – Saturday
Store Hours: 6am – 9pm | Monday – Saturday

Now that the Last Name Shopping Days have been lifted, we’d like to remind everyone that customers are still required to wear face coverings, and we are also actively encouraging social distancing by asking customers to maintain a distance of 6ft (2m).

UPDATE
June 8, 2020.

Updated Store Hours

With the recent changes to the curfew regulations, Kirk Market has now changed operational store hours.⠀

Store Hours: 6am – 9pm | Monday – Saturday
Pharmacy Hours: 8am – 9pm | Monday – Saturday

  • Please follow the recommended Social Distancing guidelines and maintain 6-feet/2-meters between yourself and others, along with wearing a face mask when visiting the store.
  • Persons with last names beginning with letters A through K can shop on MONDAY, WEDNESDAY and FRIDAY.
  • Persons with last names beginning with the letters L through Z can shop on TUESDAY, THURSDAY and SATURDAY.
  • It is recommended that you designate one member per household to grocery shop. At this time, customers are strongly discouraged from bringing children to the store.
  • In an effort to assist our high-risk customers during this concerning time, we have reserved Checkout Lane #14 for seniors, disabled persons and pregnant women. Kirk Market will also be offering front-of-the-line service all day for these individuals. Kirk Pharmacy customers also will be given front-of-the-line service to fill or collect their prescriptions.

UPDATE
May 9, 2020.

Kirk Market COVID-19 Policy – Our Team Members

Yesterday, we released the news that 3 of our team members had tested positive for COVID-19.

We took the responsibility to inform the public because we looked at the writing on the wall, not metaphorically but literally.

Inside of our store, on the wall near the checkouts, we publicly display the 7 Guiding Principals of our Kirk Market Manifesto.

Guiding Principle #6 on that wall says, “We Care About Our People.” It is our promise to our team members, and we stand by it.

We were moved by the outpouring of support and concern for our affected team members and would like to take the opportunity to let you know how we are supporting them.

Any Kirk Market Employee excluded from work due to a COVID-related absence will be entitled to:

  • Full Pay.
  • A temporary charge account for FREE prepared meals, groceries, and prioritized home-delivery for their household.
  • Additional COVID-19 Sick Leave.

We are proud of the hard work and sacrifice that our team members have made and continue to make every day.

They wear their uniforms proudly, and we stand by them because – WE CARE ABOUT OUR PEOPLE.

UPDATE
May 8, 2020.

Confirmed COVID-19 Cases

Kirk Market wishes to advise the public that the Cayman Islands Health Services Authority has informed us that three (3) of our team members have tested positive for COVID-19. We are in contact with the affected team members who are all asymptomatic. They have our full support, and we wish them all the best in their recovery.

As part of our COVID Emergency Response Plan, Kirk Market will be closed to the public on Saturday 9th May to conduct additional stringent sanitation and deep-cleaning procedures for the entire store.

Meticulous contact tracing has been carried out to track down every colleague who has been in sustained or adjacent contact with the affected team-members. All close-contacts have been tested and excluded from work while we await their results from the HSA as they continue testing of all frontline workers throughout the island.

The safety of our team members and customers remains our highest priority, regardless of the challenging times we now face. Please know that we are monitoring the COVID-19 situation very closely, while actively collaborating with the Health Services Authority and following all recommended guidelines.

  • KIRK PHARMACY will provide emergency prescription CURBSIDE PICK-UP on SATURDAY 9th MAY from 9am – 5pm.
  • Our store will re-open on Monday 11th, May.

We appreciate your understanding and co-operation during this time.

Kirk Market Management


UPDATE
April 20, 2020.

Revised Pharmacy Hours

Effective April 20th, Kirk Pharmacy will be open from 8am – 6pm, Monday – Saturday.

Thank you for your patience and co-operation.

Eat well. Live well.
Kirk Market Management

UPDATE
What we’re doing

Kirk Market is committed to serving our community during this time when you need us the most. We’d like to let you know how we are responding to the Cayman Islands’ evolving coronavirus situation to protect our customers and our team members.

What is Kirk Market doing to keep guests and team members safe in-store?

We are taking guidance from the Cayman Islands Government and the Centers for Disease Control and Prevention (CDC), by enforcing regular cleaning as one of the most important preventative measures we can take. Our rigorous preventative and sanitizing procedures include:

  • Providing team members with disposable face masks and gloves to wear at work.
  • Scheduled breaks for hand washing.
  • Enforcing social distancing and splitting work schedules to minimize employee contact on the floor and in our offices.
  • Many of our office-based employees have transitioned to work-from-home environments with no disruption to service levels.
  • Having team members stationed at our store entrance to ensure carts are clean and available in an orderly fashion.
  • Closing alternate checkout lanes to allow for checkout lines to be more spread out. This helps provide room for social distancing.
  • Cleaning checkout lanes after each guest transaction.
  • Checkout lane 14 is now dedicated to senior citizens over 60 and expectant mothers.
  • Food sampling and demos are suspended until further notice.
  • Plexiglass partitions installed at checkout lanes and at Kirk Pharmacy.
  • Adding payroll hours to support more rigorous cleaning routines.

We are encouraging customers to observe social distancing and remain SIX FEET APART while entering and shopping in our store through the following measures:

  • Customers will be required to have their hands sprayed with an alcohol-based sanitizer by one of our team members before entering our store.
  • Actively monitoring and, when needed, metering guest traffic to promote social distancing.
  • Posting signage around the store to remind customers and team members about practising social distancing.
  • Dedicating team members to ensure guests wait in line at an appropriate distance until they’re called to the register.
  • Announcing overhead audio messaging in our store to remind customers to social distance.
  • LIVE streaming views of our line outside the store to help customers plan their store visits.

We are evaluating the COVID-19 situation in real-time, consulting with outside health and food safety experts, and monitoring updates in guidance from the Cayman Islands Government and the Health Services Authority.

UPDATE
March 29, 2020.

Dear Customers,

On Monday, March 30th, the Cayman Islands Government will be restricting Community Grocery Shopping days by LAST NAME only.

The shopping days by LAST NAME have been designated as follows:

Persons with last names beginning with letters A through K will shop on MONDAY, WEDNESDAY and FRIDAY.

Persons with last names beginning with the letters L through Z will shop on TUESDAY, THURSDAY and SATURDAY.

Royal Cayman Islands Police officers will be on-site at all supermarkets ensure the public is following the new government guidelines during the island-wide lockdown.

Kirk Market will be offering front-of-the-line service for:

  • Senior citizens
  • Disabled persons
  • Pregnant women

Checkout lane 14 is also reserved for these customers only.

Kirk Pharmacy customers also will be given front-of-the-line service to fill or collect their prescriptions.

It is recommended that you designate one member per household to grocery shop. At this time, customers are strongly discouraged from bringing children to the store.

Our Store hours are 6am – 6pm.

Kirk Pharmacy’s hours are 9am – 5pm.

We thank you for your cooperation and patience at this time.

We are all in this together, and Kirk Market is here for you.
Kirk Market Management

UPDATE
March 26, 2020.

KIRK MARKET WILL REOPEN @ 6AM to 6PM Saturday 28th

Our new store hours will be 6am to 6pm, Monday – Saturday.

Kirk Pharmacy hours are 9am – 5pm.

Customers are still required to follow the personal distancing guidelines put in place by the Ministry of Health.

We look forward to serving our community once again.

Thank you for your patience and co-operation.

Eat well. Live well.
Kirk Market Management

UPDATE
March 25, 2020.

Closed for Lockdown

In compliance with the C.I. Government’s mandatory, island-wide lockdown, Kirk Pharmacy will be CLOSED until Saturday 28th, March – 9:00AM. We will continue to monitor and adhere to all Government-issued advisories and will update our customers via Facebook and Instagram. 

Thank you for your continued support and co-operation. 

Kirk Market Management

UPDATE
March 16, 2020.

Seniors Only Checkout Lane

In an effort to assist our seniors during this concerning time, we have now reserved Checkout Lane #14 for SENIORS ONLY (Ages 60+).

We are going the extra mile, constantly working on viable and realistic solutions to ensure the entire community can have a comfortable shopping experience in our store.

Eat well. Live Well.
Kirk Market Management

UPDATE
March 15, 2020.

Suspending Self-Serve Food Bars

Out of an abundance of caution and concern due to the coronavirus, on Monday 16th March, we are reducing the Prepared Foods Services within our store as part of our preventative and food safety measures.

We have temporarily suspended our:

  • Hot Bar
  • Salad Bar
  • Made-to-order Sandwich Station

Our full-service Mediterranean Bar will continue to offer hot and chilled food options from an adjusted menu.

For your convenience, we will still provide a variety of pre-made and packaged options in our grab-and-go coolers. Whether it’s over-night oats, fresh salads or tasty sandwiches… you’re still sure to find something to hit the spot.

This temporary measure will give us added control over our food preparation and service, and will allow us to continue providing high-quality, delicious food to our customers.

Thank you for your co-operation.

Eat well. Live well.

Kirk Market management

UPDATE
March 15, 2020.

Reduced Store Hours

As of Monday 16th March…

Kirk Market’s store hours will be 7:00am – 8:00pm, Monday – Saturday.

Kirk Pharmacy’s hours will be 9am – 5pm, Monday – Saturday.

Why are we doing this?
Due to concerns surrounding coronavirus, these adjusted hours will give our store teams time to conduct additional preventive sanitation and will allow us time to restock product on our shelves.

The health and well being of our customers and staff is our top priority. It is important to note that in addition to being diligent about safeguarding environmental and physical health and hygiene, Kirk Market also cares about the mental well-being of our valuable staff who have been under tremendous pressure during this extraordinary consumer demand.

Allowing our team the necessary time to do a thorough job at work, and giving them balance to rest and dedicate time to their families means that we will be able to serve our community better.

We pride ourselves on our quality of service, and this decision will allow our customers to have a clean and happy store experience.

A happy team is a strong team.

Thank you for your understanding during this concerning time.

UPDATE
March 12, 2020.

Temporary Purchasing Limit

Due to global shortages, we are now limiting product purchases on the following items to a maximum of two (2) items per customer:

HOUSEHOLD Items

  • Hand Soaps and Sanitizers
  • Bathroom Tissue & Kitchen Paper
  • Facial Tissue
  • Surface Cleaning Sprays
  • Disinfectants; Surface Cleaning Wipes & Liquids

BABY Items

  • Diapers
  • Wipes
  • Baby Formula (large powder only)

PHARMACY Items

  • Rubbing Alcohol
  • Cough & Cold Medicines
  • Children’s Cough & Cold

This purchasing limit is a part of Kirk Market’s effort to be prepared and to protect product availability to provide these high-demand products to our customers. Thank you for your co-operation.

Kirk Market Management